Job Description
Patrique Mercier Recruitment FR is a prominent recruitment agency dedicated to connecting talented professionals with exceptional career opportunities in Greece. We are currently looking for a Dutch Speaking Customer Experience Representative to join our enthusiastic team. In this vital role, you will play a key part in delivering high-quality service to our Dutch-speaking customers, ensuring their experience with our company is both enjoyable and memorable.
Responsibilities
- Serve as the main point of contact for Dutch-speaking customers, assisting them via phone, email, and chat channels.
- Respond to customer inquiries, resolve issues efficiently, and provide detailed information regarding our products and services.
- Maintain accurate records of customer interactions and feedback in our CRM system.
- Collaborate closely with internal teams to improve customer service processes based on feedback and insights.
- Stay informed abou...