Job Description
Patrique Mercier Recruitment FR is a well-respected recruitment agency focused on connecting talented individuals with exceptional job opportunities across Greece. We are excited to offer a position for a Dutch Speaking Customer Happiness Specialist. This important role is designed to ensure that our Dutch-speaking clients receive superior support and service, fostering lasting customer relationships and enhancing overall satisfaction.
Responsibilities
- Serve as the primary liaison for Dutch-speaking customers, providing support through various channels including phone, email, and live chat.
- Enhance customer satisfaction by efficiently addressing inquiries and resolving any concerns that arise.
- Document customer interactions and feedback using our CRM system, ensuring accurate record-keeping.
- Analyze customer feedback to identify trends and recommend improvements to the overall customer experience.
- Work collaboratively with ...