Job Description
Position: Customer Service Representative
Location: Remote, Greece
Work model: Remote
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc.
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.
REQUIREMENTS:
- Native/fluent in Dutch & English (at l...