Job Description
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Service Agent for Booking.com, with the prospect of relocation to beautiful Greece. This role is perfect for individuals who thrive in dynamic environments and are passionate about delivering exceptional customer service to Dutch-speaking clients in the travel and hospitality industry.
Responsibilities
- Provide outstanding customer support to Dutch-speaking customers through various channels, including phone, email, and chat.
- Assist customers with inquiries regarding bookings, cancellations, and modifications.
- Resolve customer complaints effectively and efficiently while ensuring a high level of customer satisfaction.
- Stay knowledgeable about Booking.com’s services and offerings to provide accurate information and recommendations.
- Document customer interactions accurately in the CRM system and maintain comprehensive ...