Job Description
Patrique Mercier Recruitment FR is excited to offer an excellent opportunity for a Dutch Speaking Customer Service Agent to join a leading company in Sofia, Bulgaria. This position comes with a fully paid relocation package, allowing candidates to work in a dynamic and multicultural environment while advancing their customer service career.
Responsibilities
- Provide outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat.
- Assist customers with inquiries about products, orders, returns, and other service-related concerns.
- Resolve customer complaints effectively, ensuring a high level of satisfaction.
- Maintain accurate and detailed records of customer interactions within the CRM system.
- Collaborate with internal teams to enhance the overall customer experience.
- Participate in training and development sessions to improve both product knowledge and customer servi...