Job Description
Mercier Consultancy is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives to become part of a premier Booking Travel Company. This position offers a fantastic chance to join a vibrant and cooperative team committed to providing outstanding customer service in the travel and hospitality sector.
You will interact with a wide variety of customers, meeting their needs while ensuring their experiences surpass expectations. This role enables you to enhance your interpersonal skills, acquire important industry insights, and make a significant contribution to a company dedicated to crafting unforgettable travel experiences for each client.
Key Responsibilities
- Respond to customer inquiries related to travel bookings, accommodations, and itineraries via phone, email, and chat in Dutch.
- Provide detailed information on travel packages, booking procedures, and policies.
- Assist customers with changes, c...