Job Description
Mercier Consultancy is excited to offer an excellent opportunity for a Dutch Speaking Customer Service Representative to join our Client's team for Booking.com services, working from Greece. In this key role, you will provide professional and friendly support to Dutch-speaking customers regarding their travel bookings and related inquiries.
Your fluency in Dutch will allow you to effectively assist customers with booking accommodations, managing reservations, and resolving any issues to ensure a seamless travel experience. Your dedication to outstanding customer service will contribute to customer satisfaction and loyalty.
Responsibilities
- Provide exceptional customer service in Dutch through phone, email, and chat for Booking.com related inquiries.
- Assist customers with booking accommodations, modifying reservations, and processing cancellations.
- Handle customer complaints and resolve issues promptly and professionally.
- Document ...