Job Description
Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Representative for a leading company in the construction industry. This position is ideal for individuals who have a strong background in customer service and are eager to support clients in a dynamic and growing sector.
Responsibilities
- Deliver exceptional customer service to Dutch-speaking clients through phone, email, and chat communications.
- Assist customers with inquiries related to construction products, services, and order management.
- Provide detailed information about product specifications, availability, and pricing to ensure informed purchasing decisions.
- Handle customer complaints and issues efficiently, demonstrating a commitment to customer satisfaction.
- Coordinate with internal teams to resolve complex inquiries and provide effective solutions.
- Document and track customer interactions and...