Job Description
Mercier Consultancy is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Representative for our Client's Digital Travel Company, based in Greece. In this vital role, you will provide exceptional support to our Dutch-speaking customers, assisting them with inquiries related to travel bookings, itineraries, and digital travel services.
Your fluency in Dutch will enable you to communicate effectively with clients, ensuring they receive comprehensive assistance and personalized support as they plan their travel experiences. You will be instrumental in fostering customer satisfaction and loyalty through excellent service.
Responsibilities
- Provide outstanding customer service in Dutch via phone, email, and chat for travel-related inquiries
- Assist customers with booking processes, itinerary changes, cancellations, and special requests
- Efficiently resolve customer complaints and provide effective solutions
- Do...