Job Description
Patrique Mercier Recruitment FR is pleased to offer a fantastic opportunity for a Dutch Speaking Customer Service Representative to join a thriving e-commerce company based in Greece. This role involves providing top-quality support to Dutch-speaking customers, ensuring a smooth and enjoyable shopping experience.
Responsibilities
- Deliver exceptional customer service to Dutch-speaking clients through phone, email, and chat channels.
- Assist customers with product inquiries, order processing, returns, and general support.
- Handle customer complaints and resolve issues promptly to maintain high satisfaction levels.
- Collaborate with internal departments such as logistics and sales to address customer needs effectively.
- Maintain detailed and accurate records of customer interactions and transactions.
- Stay updated on company products, services, and promotional campaigns to provide accurate information.