Job Description
Patrique Mercier Recruitment FR is delighted to announce a rewarding opportunity for a Dutch Speaking Customer Service Representative in the Hospitality & Tourism industry. This position is ideal for individuals who are passionate about travel and hospitality, eager to provide outstanding service to Dutch-speaking clients.
Responsibilities
- Deliver exceptional customer service to Dutch-speaking customers via phone, email, and chat regarding travel and hospitality inquiries.
- Assist clients with booking processes, modifications, and cancellations while ensuring a seamless experience.
- Provide information about travel destinations, accommodations, and available services, helping customers make informed decisions.
- Handle customer complaints and feedback in a professional manner, ensuring customer satisfaction and loyalty.
- Collaborate with travel partners and internal teams to locate solutions and enhance service delivery.