Job Description
Mercier Consultancy is pleased to offer an exciting opportunity for a Dutch Speaking Customer Service Representative to join our Client's Household Appliances Company in Greece. In this vital role, you will provide exceptional support to our Dutch-speaking customers, assisting them with inquiries related to a wide range of household appliances.
Your fluency in Dutch will be pivotal as you guide customers through product information, order processing, and troubleshooting. Your commitment to delivering high-quality customer service will help foster customer satisfaction and loyalty within this rapidly growing sector.
Responsibilities
- Provide outstanding customer service in Dutch through various channels including phone, email, and chat regarding household appliances
- Assist customers with product inquiries, availability, and order status
- Resolve customer complaints and technical issues effectively and professionally
- Document all cust...