Job Description
Mercier Consultancy is seeking a dedicated Dutch Speaking Customer Service Representative to join our Online Learning & EdTech Department. In this role, you will provide exceptional support to our Dutch-speaking customers, helping them navigate our online learning platforms and addressing any inquiries they may have.
Your fluency in Dutch will be critical as you assist students and educators in utilizing our educational technology tools, resolving technical issues, and answering questions about course content and enrollment. As a key member of our team, you will enhance the educational experience for our users and contribute to the overall success of our online learning initiatives.
Responsibilities
- Provide high-quality customer service in Dutch through phone, email, and chat regarding our online learning and EdTech services
- Assist customers with inquiries related to course offerings, account management, and technical troubleshooting
- D...