Job Description
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Service Representative within the Transportation industry, encompassing rail, shipping, and other related sectors. This role offers a chance to provide exceptional support to Dutch-speaking customers while contributing to the efficiency of transportation services.
Responsibilities
- Deliver outstanding customer service to Dutch-speaking clients through phone, email, and chat, addressing inquiries related to transportation services.
- Assist customers with booking information, schedules, and general operational questions.
- Handle customer complaints and issues with professionalism, ensuring timely and effective resolution.
- Maintain a comprehensive understanding of transportation services to provide accurate information to customers.
- Document all customer interactions thoroughly for quality assurance and service improvemen...