Job Description
Dutch-speaking Customer Support Advisor – Social Media & Email
Are you fluent in Dutch and English and looking for a full-time role where you can use your language skills every day?
We're recruiting for a Dutch-speaking Customer Support Advisor to join a busy customer service team supporting a well-known retail brand. You'll be helping customers through social media and email, so this is a great opportunity if you enjoy written communication, online shopping, fashion, retail, and helping people get things sorted quickly.
This is a hybrid role based in Belfast, with 2 days in the office and 3 days working from home.
What you'll be doing
You'll support customers with a range of everyday enquiries, including:
- Missing orders
- Payment queries
- Product availability
- Order amendments
- Cancellations
- General customer q...