Job Description
Mercier Consultancy is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Support Representative for our Client's Streaming TV & Movie Services Department! In this dynamic Junior role, you will be the main point of contact for our Dutch-speaking customers, providing them with exceptional support and assistance as they enjoy our range of streaming services. Your proficiency in Dutch will be crucial in creating a seamless and enjoyable experience for our viewers.
This position is ideal for individuals who are passionate about entertainment and customer service. If you thrive in a fast-paced environment and enjoy helping others, we would love to hear from you!
Responsibilities
- Respond to customer inquiries in Dutch via phone, email, and chat
- Assist users with questions related to account management, streaming options, and technical issues
- Document customer interactions and solutions accurately in our CRM system <...