Job Description
Athens, Greece
Monday–Sunday | 08:00–00:00 (rotational shifts)
Permanent contract
About the Role
Become part of a leading global travel platform and join a diverse international team assisting customers from around the world.
As a Dutch-speaking Customer Support Specialist, your role will involve helping users with bookings, reservations, and general questions, ensuring a seamless and positive experience throughout their journey.
Work Model
- On-site
Key Responsibilities
- Manage customer inquiries via phone, email, and chat
- Assist with reservations, cancellations, and booking modifications
- Handle payment-related queries and issues
- Communicate clearly and professionally in Dutch and English
- Maintain high levels of customer satisfaction
Requirements
- Dutch: Fluency or C1 level
- Englis...