Job Description
Are you fluent in Dutch and passionate about helping people?
We're looking for a Customer Support Specialist to join an international team delivering top-tier service, all while working remotely from Turkey.
In this role, you'll be the friendly, reliable voice that helps customers find solutions quickly and efficiently. It's a great opportunity to grow your career with a global brand that values teamwork, empathy, and continuous improvement.
Your Daily Tasks:
- Assist customers via phone, email, and chat in Dutch, providing accurate and timely support.
- Resolve inquiries with empathy and professionalism, ensuring customer satisfaction.
- Update customer information and follow up on open issues when needed.
- Collaborate with internal teams to ensure a seamless experience.
- Maintain service quality by following company procedures and KPIs.