Job Description
Mercier Consultancy Group is offering an exciting opportunity for a Dutch Speaking Reservations Agent to work in Greece with paid relocation support. This role involves assisting Dutch-speaking clients with their booking needs, providing excellent customer service, and ensuring a seamless reservation process within the travel and hospitality industry.
Key Responsibilities
- Assist Dutch-speaking customers with accommodation and travel reservations through various communication channels including phone, email, and chat.
- Provide accurate and up-to-date information regarding properties, prices, policies, and booking procedures.
- Manage reservation modifications, cancellations, and special requests efficiently.
- Resolve customer inquiries promptly and professionally to maintain high customer satisfaction.
- Maintain detailed records of interactions and bookings using company systems.
- Collaborate with colleagues to uphold quality s...