Job Description
Mercier Consultancy is excited to offer a position for a Dutch/Flemish Speaking Customer Support Representative with the option of remote work in Greece and a paid relocation package to Greece. This role is perfect for customer-focused individuals who wish to provide excellent service while enjoying the vibrant culture and lifestyle Greece has to offer.
Key Responsibilities
- Deliver high-quality customer support to Dutch/Flemish-speaking clients via phone, email, and chat channels.
- Address customer inquiries related to products, services, and policies accurately and professionally.
- Resolve customer complaints efficiently to ensure a satisfying customer experience.
- Maintain detailed records of customer interactions in our CRM system to support ongoing improvements.
- Collaborate with team members to provide comprehensive solutions and enhance customer satisfaction.
- Stay up-to-date with product knowledge and industry trend...