Job Description
Mercier Consultancy is excited to offer a (remote) position in Greece for Dutch/Flemish Speaking Customer Support Representatives with paid relocation to Greece. This is an excellent opportunity for individuals fluent in Dutch/Flemish who are seeking to advance their careers in a dynamic environment while enjoying the lifestyle and culture of Greece.
Key Responsibilities
- Provide customer support to Dutch/Flemish-speaking clients through phone, email, and chat.
- Handle inquiries related to products and services with professionalism and accuracy.
- Resolve customer issues and complaints promptly to maintain high customer satisfaction levels.
- Document all customer interactions and maintain detailed records.
- Collaborate with internal teams to improve processes and deliver excellent service.
- Stay updated on product knowledge and company policies to assist customers effectively.
Requirements