Job Description
Location: Barcelona, Spain (On-site)
Start Date: ASAP
Schedule: 39 hours per week, Monday – Friday, 09:00 – 18:00
Department: Customer Service
About the Role
We are looking for a Dutch-speaking Customer Experience Specialist to join a leading team in the automotive industry.
You will act as the main point of contact for customers, assisting with inquiries and providing solutions while maintaining a high level of professionalism and customer satisfaction.
Key Responsibilities
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Provide high-quality customer support via phone, email, and other communication channels.
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Assist customers with inquiries related to automotive products, services, and processes.
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Deliver a premium customer experience in line with luxury brand expectations.
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Resolve customer i...