💼 Full-Time Position

Duty Manager (Front Office)

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SO/
📍 auckland, auckland, New-Zealand
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Location
auckland, New-Zealand
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Posted
June 07, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garde design and creative approach to the world of luxury.SO/ Auckland is located in the heart of Auckland's CBD.With views of the Waitematā Harbour and city, across 16 floors and 130 design-led rooms. We invite you to the front row. This is a Full-Time (40 Hours per Week) Role as a Duty Manager (Front Office) .

Job Description

  • Managing day to day operations of the Front Office department and help the Room DivisionManager to run a operationally smooth department
  • Delivery of excellent guest service by coordinating the link between hotel and guests and hotel operations
  • Analyse customer feedback and make recommendations to leadership team to develop actions and working methods to enhance hotel services and offers
  • Maintain guest database through updating Opera Cloud guest profile with all necessary information ...