Job Description
Overview
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. Hilton Hotels & Resorts and the family of brands include Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. The Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests’ satisfaction. This role coordinates the day-to-day operation of the Welcome Desk and Guest Relations division, providing leadership at the frontline level.
What will I be doing?
As the Duty Manager, you will be responsible for performing the following tasks to the highest standards:
- Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.
- Interview, select, train,...