Job Description
Job Description
What is in it for you:
- Meals, uniform and accommodation are provided. Free public transportation in the city.
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities.
What you will be doing:
- Personally welcome and escort VIP guests, ensure VIP room inspections with Housekeeping.
- Maintain and regularly update guest profiles; ensure guest needs are anticipated and fulfilled.
- Liaise with all departments to ensure smooth and coordinated operations.
- Handle guest inquiries and complaints tactfully, ensuring timely follow-up and resolu...