Job Description
E-Commerce Fulfillment
- Process and manage customer orders with accuracy and attention to detail
- Prepare items for dispatch, ensuring high standards of packaging and presentation
- Generate invoices and coordinate courier collection and deliveries
- Create, update, and maintain accurate product listings across e-commerce platforms
- Monitor stock levels and ensure timely replenishment of inventory
- Maintain proper organisation and accurate inventory records
- Assist with inventory checks, stock counts, and reconciliation exercises
- Provide general administrative support for online operations and customer service functions
- Respond to customer enquiries via online platforms, including website chat, e-commerce portals, WhatsApp, and social media channels
- Strong a...