💼 Full-Time Position

E-Commerce Customer Service Executive

🏢
Luxasia
📍 Bangkok, Bangkok, Thailand
📍
Location
Bangkok, Thailand
📅
Posted
June 06, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description

 
  • Respond to E-commerce Customer Service chats
  • Provide real-time response to customer’s inquiries and concerns and ensure the brand provides the highest level of customer service, propose additional products to customers as deemed appropriate.
  • Assist in addressing customer’s order concerns and liaise with respective teams until concern is closed
  • Report customer concerns to the marketplaces as needed
  • Remain up-to-date with brand campaigns, product catalogue, promo offers, and category trends.
  • Aid the Ecommerce Operations team in arranging special deliveries, filing claims, tracking returns, among others

    • Requirements

  • Strong communication and writing skills.
  • English literacy especially in writing
  • Good coordination and project management, and problem solving skills
  • Process attention to detail, beauty product knowledge
  • Quick learner with the ability ...