Job Description
Become a Customer Relations Representative with easyfinancial and make an impact on Canadian lives. Act as a trusted advisor while offering financial solutions and support.
This engaging role at goeasy requires a proactive approach to customer service, where you will build relationships and provide empathetic guidance. You will focus on helping customers resolve financial barriers and leverage your negotiation skills in a competitive environment. Key responsibilities include product applications, collections management, and enhancing customer satisfaction.
Key Responsibilities:
• Build relationships with customers across multiple platforms
• Empathize and match needs to financial products
• Facilitate cross-sales to enhance customer offerings
• Manage collection activities for past due accounts
• Obtain detailed information vital for product applications
Requirements:
• Strong background in customer-facing roles
• Excellent communication and objection reso...
This engaging role at goeasy requires a proactive approach to customer service, where you will build relationships and provide empathetic guidance. You will focus on helping customers resolve financial barriers and leverage your negotiation skills in a competitive environment. Key responsibilities include product applications, collections management, and enhancing customer satisfaction.
Key Responsibilities:
• Build relationships with customers across multiple platforms
• Empathize and match needs to financial products
• Facilitate cross-sales to enhance customer offerings
• Manage collection activities for past due accounts
• Obtain detailed information vital for product applications
Requirements:
• Strong background in customer-facing roles
• Excellent communication and objection reso...