Job Description
ENVIRONMENT:
A leading Retailer is looking for a Head of eCommerce who will be accountable for transforming the Group’s online channel into a material, profitable contributor to total company sales. This role owns end-to-end digital trading performance across B2C (full ownership) and B2B front-end experience, driving revenue growth through strategic acquisition, conversion optimization, customer retention, and catalogue excellence. As the architect of the group’s eCommerce function, this role operates through cross-functional influence to scale online revenue while protecting margin and fulfilment performance in a mature, omnichannel retail environment.
DUTIES:
- Digital Trading & Revenue Ownership
- Own online trading performance and commercial accountability for eCommerce revenue and gross profit. Drive pricing decisions, promotional strategy, and margin management in collaboration with retail and other channels. Monitor daily/week...