Job Description
About Puppy Diary | 关于小狗日记
Puppy Diary (小狗日记) is a Singapore platform where puppy parents find trusted advice on caring for their dogs and can purchase the accessories and services they need - all in one place.
Key Responsibilities | 主要职责
. Drive marketplace growth - identify opportunities through data, competitor benchmarking, and user behaviour insights.
. Plan and execute promotional campaigns (8.8, 9.9,10.10, 11.11, CNY Puppy Specials) and seasonal marketing drives.
. Manage seller listings and product pages to ensure accuracy, quality, and discoverability.
. Track weekly platform performance (GMV, conversion, traffic) and report monthly to leadership.
. Coordinate with logistics, customer service, and content teams to ensure smooth platform operations.
. Handle customer escalations and ensure a high-quality experience for puppy parents on the platform.
. Support onboarding of ne...