💼 Full-Time Position

Ecosystem & Citizen Lab Manager

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Malaysia Digital Economy Corporation (MDEC)
📍 cyberjaya, selangor, Malaysia
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Location
cyberjaya, Malaysia
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Posted
June 23, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

JOB PURPOSE

Designs and manages the citizen-engagement ecosystem for GII — including the Citizen Lab programme (in partnership with PEMANDU and independent NPOs) and the broader rakyat-facing engagement channels feeding the GII problem-statement pipeline.

DUTIES AND RESPONSIBILITIES

  • Design the Citizen Lab operating model in partnership with PEMANDU (which provides the framework and methodology).
  • Engage independent non-profit organisations across priority sectors — Malaysian Medical Association, NAFAS, MRUA, FMM, REHDA Malaysia — to bring sector-specific community voices into the pipeline.
  • Plan and facilitate thematic labs (healthcare, transport, agriculture, SME, housing, digital inclusion); convert citizen pain points into structured GII problem statements (with the Problem Statement & Impact Data Analyst).
  • Manage the online citizen-submission channel via myinovasi.gov.my; ensure inclusive participation from urban, ...