Job Description
Position Overview: A workshop operations leadership role responsible for managing repair workflow, technician performance, and service quality.
Operational Focus: Ensures efficient workshop operations, high repair standards, and optimal turnaround time.
Work Environment: Hands‑on automotive workshop environment managing daily technical and operational activities.
Stakeholder Interaction: Coordinates closely with technicians, service advisors, parts, and warranty teams.
Workshop Operations Management: Manage daily workflow, job allocation, bay utilisation, and workshop productivity.
Technical Team Supervision: Lead and monitor technician performance, repair quality, and efficiency.
Quality & KPI Monitoring: Track KPIs such a...