Job Description
Become a Field Service Technician at Xerox, providing exceptional service while leveraging your electro-mechanical skills to repair vital customer devices. This role emphasizes reliability and efficiency.
In a growing Technical Services division, your contributions as a technician will directly enhance user experiences. You will undergo rigorous training to familiarize yourself with equipment and service protocols while meeting performance targets. This position demands solid electro-mechanical background and reliable service practices.
Key Responsibilities:
• Ensure client devices are operating correctly
• Utilize troubleshooting skills for electro-mechanical devices
• Achieve a minimum of 5 service calls daily
• Maintain a 50% or higher fix-it-right rating
• Comply with response time expectations of 2-4 hours
Requirements:
• Electro-mechanical experience with devices
• Solid time management and reliabili...
In a growing Technical Services division, your contributions as a technician will directly enhance user experiences. You will undergo rigorous training to familiarize yourself with equipment and service protocols while meeting performance targets. This position demands solid electro-mechanical background and reliable service practices.
Key Responsibilities:
• Ensure client devices are operating correctly
• Utilize troubleshooting skills for electro-mechanical devices
• Achieve a minimum of 5 service calls daily
• Maintain a 50% or higher fix-it-right rating
• Comply with response time expectations of 2-4 hours
Requirements:
• Electro-mechanical experience with devices
• Solid time management and reliabili...