Job Description
**Job Summary**
**The schedule for this position is as follows: Tuesday - Saturday 10:00 am-6:30 pm**
The Eligibility Screening Services Representative serves as the initial point of contact for customers, addressing inquiries, resolving issues, and delivering high-quality service to ensure a positive customer experience. This entry-level role requires excellent communication skills, attention to detail, and the ability to manage a variety of customer requests through multiple channels, including phone, email, and chat. The Representative works in a performance-driven environment, adhering to established service metrics and standards, while collaborating with other departments to ensure timely and effective resolution of customer concerns.
**What We Offer:**
+ Competitive Pay
+ Medical, Dental, Vision, and Life Insurance
+ Generous Paid Time Off (PTO)
+ Extended Illness Bank (EIB)
+ Matching 401(k)
+ Opportunities for Career Advancemen...
**The schedule for this position is as follows: Tuesday - Saturday 10:00 am-6:30 pm**
The Eligibility Screening Services Representative serves as the initial point of contact for customers, addressing inquiries, resolving issues, and delivering high-quality service to ensure a positive customer experience. This entry-level role requires excellent communication skills, attention to detail, and the ability to manage a variety of customer requests through multiple channels, including phone, email, and chat. The Representative works in a performance-driven environment, adhering to established service metrics and standards, while collaborating with other departments to ensure timely and effective resolution of customer concerns.
**What We Offer:**
+ Competitive Pay
+ Medical, Dental, Vision, and Life Insurance
+ Generous Paid Time Off (PTO)
+ Extended Illness Bank (EIB)
+ Matching 401(k)
+ Opportunities for Career Advancemen...