Job Description
Email and Chat Support Representative (Pure Non-Voice/ Paid Training)
Job Description
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Government Mandated Benefits
Insurance Health & Wellness
HMO
Professional Development
Job Training
We are hiring Email & Chat Support Associates for a non-voice customer support role. The position involves handling customer queries through email and live chat only—no phone calls required. Paid training will be provided, so both freshers and experienced candidates are welcome.
Key Responsibilities
- Respond to customer inquiries via email and live chat in a timely and professional manner
- Resolve customer issues by following standard operating procedures
- Maintain accurate records of customer interactions
- Ensure high levels of customer satisfaction through clear and courteous communication <...