Job Description
We are hiring Email & Chat Support Associates for a non-voice customer support role. The position involves handling customer queries through email and live chat only—no phone calls required. Paid training will be provided, so both freshers and experienced candidates are welcome.
Key Responsibilities
Respond to customer inquiries via email and live chat in a timely and professional manner
Resolve customer issues by following standard operating procedures
Maintain accurate records of customer interactions
Ensure high levels of customer satisfaction through clear and courteous communication
Meet quality and productivity targets set by the team
Eligibility & Requirements
Basic computer knowledge and typing skills
Good written English communication skills
Ability to multitask and work in a fast-paced environment
Willingness to work in shifts (if applicable)
Freshers and experienced ca...
Key Responsibilities
Respond to customer inquiries via email and live chat in a timely and professional manner
Resolve customer issues by following standard operating procedures
Maintain accurate records of customer interactions
Ensure high levels of customer satisfaction through clear and courteous communication
Meet quality and productivity targets set by the team
Eligibility & Requirements
Basic computer knowledge and typing skills
Good written English communication skills
Ability to multitask and work in a fast-paced environment
Willingness to work in shifts (if applicable)
Freshers and experienced ca...