Job Description
About the Company
A specialist eCommerce email marketing agency working with Shopify and WooCommerce brands to drive revenue through strategic email campaigns and automated flows. The agency works exclusively with product-based businesses that have existing email lists and uses platforms including Klaviyo and Omnisend to deliver measurable results for its clients. The team is client-focused, data-driven, and operates with a high standard of communication and commercial accountability.
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Job Description
You will own the success of a portfolio of eCommerce (DTC) brand accounts, serving as the primary point of contact responsible for email strategy, campaign performance, client relationships, and revenue growth. This is a senior CSM role with a strong technical and commercial edge — you will be expected to lead strategy, not just report on it.
You are not generating new leads. You are retaining, growing, and delivering results for brands th...