💼 Full-Time Position

Email/Chat Support Account (CSR) - HMO DAY 1

🏢
Metacom Careers
📍 pasig, metro manila, Philippines
📍
Location
pasig, Philippines
📅
Posted
June 26, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

What's in it for you?

  • Competitive Salary packages
  • 20% Night Differential
  • HMO Day 1 (with up to 3 dependents)
  • Performance-based incentives
  • Allowance
  • Bonuses

Job Responsibilities

  • Respond to customer questions via phone, email, or chat, providing accurate and helpful information about products or services.
  • Address customer concerns professionally and work to find quick, effective solutions to ensure customer satisfaction.
  • Update and manage customer information, orders, and interactions in the company’s system.
  • Assist customers with placing orders, processing payments, refunds, or exchanges.
  • Perform basic troubleshooting when necessary.

Job Qualifications

  • Prior experience in a related field is desirable but not mandatory.
  • Able to work on-site.
  • Amenable to attending an on-site interview.

Job Types: Full-t...