EMEA AI Solutions Architect for Customer Experience

Genesys is seeking a senior presales AI Architect to enhance customer experience through AI solutions. The role demands expertise in AI systems architecture and the ability to translate complex technologies into actionable business value. Responsibilities include designing end-to-end AI systems, establishing evaluation frameworks, and engaging in pre-sales activities.

Successful candidates will possess a strong background in AI, excellent communication skills, and fluency in English and Arabic. Join Genesys to help shape the future of customer experience.