Job Description
Boreal Veterinary Centre is seeking one full-time and two part-time Emergency Animal Care Assistant (ER ACAs) to join our dedicated team. Our ACAs work 10-hour shifts, four days per week on a rotating schedule to provide seamless support to our clients and veterinary staff.
Prerequisites
- High school diploma
- Able to stand for long periods of time (10 hours)
- Able to lift 50lbs (22kg)
- Compassion and patience
- A strong desire to pursue an animal related post-secondary program
- Understanding of veterinary hospital flow
- Basic understanding of medical terminology
- Ability to be on time and prepared to work at the beginning of your scheduled shift
- Ability to communicate with clients to provide general patient updates (both verbally and electronically), collect and process invoices, and arrange visits, discharges, etc.
- Manage, direct and sort incoming calls and messages to the ap...