Job Description
JOB DESCRIPTION
:Essential Duties & Responsibilities
Performs a combination of leadership and individual-contributor responsibilities in accordance with departmental guidelines:
Provides day-to-day leadership for a team of Employee Relations professionals, including hiring, onboarding, coaching, performance management, development planning, and employee engagement.
Establishes team priorities and manages intake, triage, and assignment of Employee Relations matters; provides escalation support, ensures appropriate resourcing, and drives timely and effective case progression.
Personally leads complex and sensitive investigations from intake through resolution, including investigation planning, evidence gathering, interviews, documentation, findings, recommendations, alignment on outcomes, and communication of results.
Provides oversight and quality review of team-managed investigations and casework, coaching on...