Job Description
We are now recruiting for an EPA Delivery Manager to join our EPA Delivery team, in a permanent capacity, working full-time (hybrid), with frequent travel to our Swindon head office.
About the role
This role is responsible for managing the end-to-end delivery of End Point Assessment and ensuring an outstanding customer experience.
The role oversees with management of both the delivery and assessment teams, ensuring maximum utilisation rates for our internal Digital End Point Assessors and adherence to quality standards.
The EPA Co-ordinator team ensure that the assessments meet the required standards, manage assessment schedules and maintain communication with training providers and stakeholders.
The role also ensures compliance with relevant qualifications standards, addresses any issues or disputes and supports continuous improvement in the assessment process.
Key responsibilities: