Job Description
·The EUC Senior Officer will typically be involved in resolving problems that span multiple disciplines within a support function, including 3rd parties, facing into a business where the problem may be impacting. The process is essentially a facilitative one involving multiple people across different disciplines and locations.
·The ability to translate the impact of a technical issue unto a business service will be key to assessing the priority and focus for resolution. Understanding and addressing the root causes of problems is a key part of the role.
·The EUC Senior Officer has a pivotal role in positively impacting the end user experience.
·By managing effective relationships and collaborating with a broad set of stakeholders across, this role will influence the success of the service.
·As a Senior Officer within the Technology department positively impact a high performing continuous improvement culture across the entire team role modelling beh...