Job Description
Position: End User Compute – Deskside Support
Location: Singapore
Contract: 12+ Months and Extendable
Detailed JD (Roles and Responsibilities)
3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support)
Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications.
Good communication skill (Chinese and English language)
Good customer handling skill and prior experience in Concierge (VIP Users) support
Install, troubleshoot and repair desktop/laptop issues (both hardware/software)
Basic troubleshooting of Conference devices/Projectors/Meeting room facilitation.
SCCM client end installation & troubleshooting knowledge
Basic knowledge of Networking and Active Directory
Must have right attitude and customer centric approach.
Document all support activity within the IT Incident and request fulfil...