Job Description
IT Support Specialist / End User Support Engineer L1
Experience: 2–6Years
Job Summary
We are seeking a proactive and customer-focused IT Support Specialist to provide onsite end-user support, office IT infrastructure support, asset management, and project-based technical assistance. The ideal candidate will be responsible for troubleshooting hardware and software issues, managing IT assets throughout their lifecycle, supporting office technologies, and collaborating with remote technical teams and third-party vendors to ensure smooth IT operations.
Key Responsibilities
End User Support
- Provide onsite technical support for desktops, laptops, mobile devices, printers, and peripherals across Windows, macOS, and Linux environments.
- Troubleshoot hardware, software, operating system, and connectivity issues.
- Provision, configure, deplo...