Job Description
Job Summary
The Engagement Manager supports operational functions related to appointment scheduling, provider template design, financial clearance, and front-end revenue cycle activities. This role works closely with clinical departments to improve workflow efficiency, standardize processes, and enhance patient access and financial performance. The position serves as a liaison between operational and clinical teams, helping identify revenue opportunities, optimize scheduling and financial processes, and support patient-centered service delivery.
Essential Duties & Responsibilities
- Manage revenue cycle operations for assigned clinical departments, including registration, charge capture, charge reconciliation, denials management, and write-offs.
- Identify revenue improvement opportunities and support implementation of operational solutions.
- Prepare and present monthly operational and financial reports, including budget performance, ...