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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Job Responsibilities
- Technical Support & Troubleshooting – Respond to customer support inquiries via phone, email, and chat, addressing basic and moderately complex issues, performing initial concern triage, troubleshooting for controllers and system applications, documenting all interactions and developing visual guides.
- Programming & System Configuration – Independently program Copeland Supervisory Controllers (e.g., E2, E3, Site Supervisor) using reference documents and tools, assist in troubleshooting and optimizing controller configurations.
- Remote Commissioning – Conduct remote commissioning over phone for start‑up sites, ensuring all systems are operational before final sign‑off with the contractor on‑site.
- Graphical Custom Screens – Create graphical custom screens using standard tools and templates, map instruments and install them on PCs.
- Food Service Troubleshooting – Provide technical assistance for temperature monitori...