Job Description
Engineer, Service Management Platforms (ScheduAll)
ROLE DESCRIPTION SUMMARY
The position is responsible for the administration, operation and development of our ScheduALL / ScheduLINK application and underlying infrastructure. While the incumbent will be part of our IT Business Operational Systems department, also close partnership with our Video / Sports & Event business unit will be required to ensure timely project delivery.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
Develop ScheduAll solutions as per business requirements.
Act as the ScheduAll subject matter expert and guide business stakeholders to find the best solutions.
Take care of the regular maintenance of the ScheduAll environment, incl. application, interfaces, databases and servers.
Handle day to day operations such as incident resolution, user administration, report creation, and general user support....