💼 Full-Time Position

Engineer: Service Reporting at MTN GlobalConnect

🏢
Confidential
📍 Ghana, Ghana, Ghana
📍
Location
Ghana, Ghana
📅
Posted
June 06, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Mission/ Core purpose of the Job


The role will be responsible for providing quality and performance reports for all core and backbone GlobalConnect services, Roaming, Signaling, Messaging, IT, IP/MPLS.


This role will be responsible for the analytics and projections to ensure that the core is stable, within capacity and stable for customers.


Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)


Technical Operations

  • Ability to collect, clean, analyse datasets and create data models to aid in the visualization of data

  • Conduct detailed analysis across a broad range of data sources, producing timely and accurate reports

  • Put in place process to ensure report are validated against quality standards

  • Identify, analyze, and interpret trends and patterns in large datasets for effective decision making

  • Liaising with key stakeholders to identif...