Job Description
The Sr. Technical Support Engineer provides advanced technical expertise in the diagnosis, troubleshooting, and performance review of diesel engines and related auxiliary systems to improve reliability, system availability, and reduce out-of-service downtime. The role serves as a technical escalation point for shipboard teams during planned and unplanned maintenance, supports condition-based maintenance strategies, defines vendor work scopes and quality criteria, and leads assigned technical initiatives in partnership with Engine Asset leadership and Technical Operations.
**Essential Functions:**
+ Provides advanced technical support to the Manager, Diesel Engine, for planned and unplanned maintenance activities. Serve as a technical escalation point for diesel engine performance issues, SFOC system support, performance dashboard monitoring, and claims documentation.
+ Partners with the Director, Engine and Auxiliary Asset, to develop and standardize SOPs that supp...
**Essential Functions:**
+ Provides advanced technical support to the Manager, Diesel Engine, for planned and unplanned maintenance activities. Serve as a technical escalation point for diesel engine performance issues, SFOC system support, performance dashboard monitoring, and claims documentation.
+ Partners with the Director, Engine and Auxiliary Asset, to develop and standardize SOPs that supp...